Welcome to Storage Support


Info & Help Centre

Storage Calculator

Bed, King Size
approximately 70 cubic feet
Bed, Double Size
approximately 55 cubic feet
Bed, Single
approximately 40 cubic feet
Bed, Bunk (set of 2)
approximately 70 cubic feet
Dresser, Chest of Drawers
approximately 30 cubic feet
Cedar Chest
approximately 15 cubic feet
Ironing Board
approximately 10 cubic feet
Side Tables
approximately 10 cubic feet
Wardrobe Boxes (30 hangers)
approximately 10 cubic feet
Mirror
approximately 10 cubic feet

Size Suggestion

To receive a size suggestion, select the items you wish to store.

5x5

Your Questions, Answered.

Browse the FAQ — or reach out if you don’t see what you’re looking for.
How much space do I need?
Not sure what size you need? You’re not alone. We offer a huge range of unit sizes — and picking the right one can feel tricky. Just answer a few quick questions and our team will recommend a perfect-fit space that matches your stuff and your budget. Want to see it in person? Book a free on-site tour anytime.

What items can’t I store?
We’re flexible — but not that flexible. For health and safety, we don’t allow:
  • Flammables or explosives
  • Hazardous or toxic materials
  • Liquids of any kind
  • Perishables or live animals
Got a question about a specific item? Give us a call — we’re happy to help.

When can I move in?
Whenever you're ready. You can move in during office hours, or schedule a move-in date that works for you. Want to plan ahead? We allow paperwork and payment up to 30 days in advance to make move-in day a breeze.
Storguard Self Storage
Storguard Self Storage
What do I need to rent a unit?
Just a few simple things:
  • government-issued photo ID
  • Your contact info
  • Your first month’s rent + a one-time admin fee
Once you sign the agreement, you’ll get access right away. Easy.

Do I need to sign a long-term lease?
Nope! All rentals are month-to-month, so you're in control. Stay as long as you need — just give us 14 days' notice when it’s time to go.

How do I make a payment?
We recommend signing up for Auto Billing using a credit card for stress-free, on-time payments. You can also pay online, by phone, or in person.
Heads up: Auto Billing only works with credit cards — debit not accepted.
Why should I sign up for Auto Billing?
No late fees. No missed payments. No hassle. Auto Billing charges your credit card automatically each month so you can set it and forget it.

When is my rent due?
Your rent is due each month on the anniversary of your move-in date. Moved in on the 15th? Your rent’s due on the 15th every month.

When can I access my unit?
It depends on your location:
  • Some Storguard sites offer 24/7 access
  • Others are open daily from 8:00 AM to 6:00 PM and are closed on statutory holidays
Check with your location for specific access hours.
Storguard Self Storage
Storguard Self Storage
How do I get in after hours?
If available, you’ll use your personal gate access code to enter the facility after office hours. Forgot your code? No worries — contact the office during business hours and we’ll get you sorted.

Is my storage unit insured?
Yes — or it will be. We require all tenants to either:
  • Provide proof of insurance, or
  • Enroll in our Storguard Protection Plan (covers storage-specific risks with $0 deductible)
Ask us about coverage options when you sign up.

Do you sell boxes and moving supplies?
You bet. Boxes, tape, locks, bubble wrap — we’ve got it all, including affordable moving kits. Using our uniform-sized boxes also helps maximize your storage space.

Do you provide handcarts or dollies?
Yes! We offer complimentary handcarts and dollies to help make moving in and out a breeze.
Can I switch to a different unit later?
Absolutely. Need more room? Less? No problem — just ask. Transfers must happen on the same day to avoid double billing.
A $25 transfer fee applies to set up the new agreement.

What’s the move-out process?
Just follow these three simple steps:
  1. Give 14 days' written notice (by email or in person)
  2. Remove all your items and sweep out the unit
  3. Check out at the office so we can officially close your account
Storguard Self Storage

Contact Us

Have a question? We’re all ears.
At Storguard, we believe great service starts with real people who care. Whether you're looking for the right unit size, need help with your account, or just want to say hello, we're easy to reach. Give us a call, drop us a message, or swing by your nearest Storguard location — we’re here when you need us.
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